Servicing your personal loan

When it comes to servicing your personal loan, the Commonwealth Bank offers a range of products and services to meet your every day banking requirements.

Servicing made easier

Online banking
NetBank is a virtual Commonwealth Bank branch on your computer that gives you complete control over your finances, 24 hours a day, 7 days a week.

Switch between products
You may be able to switch your current loan to another type of personal loan that is more suited to your current needs, or make changes to your loan term (a switching fee and conditions apply). To organise a switch please call 13 14 31, 8.00am to 8.00pm, 7 days a week, or visit any Commonwealth Bank branch.

Repayment Redraw
Repayment Redraw can be made using ATMs, branches, EFTPOB, EFTPOS, NetBank or telephone banking. To find out if you are eligible for Repayment Redraw, please call 13 14 31, 8.00am to 8.00pm, 7 days a week, or visit any Commonwealth Bank branch.

Important information

• The personal loan application should be completed by the applicant(s) only. The contract is a direct contract between The Commonwealth Bank and the applicant(s).
• Applications for finance are subject to the Commonwealth Bank's normal credit approval. Full terms and conditions will be included in our loan offer. Other fees and charges are payable.
• Statement of the cost of credit
• As at the 08 December 2008 the annual percentage rates for Variable Rate Personal Loans range from 13.90% pa to 15.90% pa (view comparison rate) , for Fixed Rate Personal Loans range from 13.30% pa to 15.30% pa (view comparison rate) and for Fixed Rate Secured Loans is 9.80% pa (view comparison rate). Fees and charges are payable. These annual percentage rates may change. Please ask at any Commonwealth Bank branch or call us on 13 14 31 8am to 8pm 7 days a week for our up to date interest rates.
  
• Streamline and Electronic Banking services are issued by the Commonwealth Bank of Australia ABN 48 123 123 124 (Electronic Banking services include telephone banking, NetBank and BPay). Product Disclosure Statements (PDS) are available for these products on this website or from any branch of the Commonwealth Bank. The PDS should be considered before making any decision about these products.