ATMs

ATMs provide convenient access to your funds both during and outside normal banking hours. They are simple to use and accept your Commonwealth Bank Keycard, MasterCard and Visa Card.

ATM locations

Refer to the following websites to find your nearest ATM:

• Commonwealth Bank ATMs Australia wide
• ASB Bank New Zealand ATM search
• For ATM locations overseas visit MasterCard or Visa

Changes to ATM charging

From March 2009 ATM owners are changing the way that fees are applied to ATM transactions, by charging the ATM users directly. This change is part of a commitment by the industry to the Reserve Bank of Australia to make ATM fees more visible and up front. All Financial Institutions and other ATM operators will apply a direct charge for the use of their ATM, which they must display on screen at the time of the transaction.

Why is the change being made?

As part of a commitment by the industry to the Reserve Bank of Australia it will make ATM fees more visible and standardised for customers. All Financial Institutions and ATM owners will set its own direct charge in March 2009.

Will all ATM owners operate the same way?

All Financial Institutions and ATM operators will display the direct charge information up front before the transaction is carried out in a standardised way. Each Financial Institution and ATM owner will decide what other fees will be applied to card holders and how they will charge these fees.

How much will I have to pay to use an ATM owned by another financial institution or ATM operator?

Each Financial Institution and ATM owner will set their own ATM direct charge. The amount will be visible up front when you use the ATM at the time of the transaction. You will then have the option to accept or reject the transaction.  As a Commonwealth Bank customer you will save on these ATM direct charging fees by using a Commonwealth Bank ATM, the largest ATM network of any Australian bank.

For further information please visit http://www.apca.com.au/

Commonwealth Bank ATMs can be used to:

• Make withdrawals
• Transfer funds between linked accounts
• Deposit cash (selected ATMs only)
• Obtain account balances
• Print recent transaction lists
• Perform PIN Changes for known PIN Numbers
  

Our ATM's are here for your convenience:

Open all hours

Commonwealth Bank ATMs are open 24 hours a day, 7 days a week.

Access throughout Australia

In Australia, over 3,300 Commonwealth Bank ATMs and over 22,000 non-Commonwealth Bank ATMs accept your Commonwealth Bank cards.

Safe and secure

When you insert your card into an ATM, the first thing it will ask you to do is to enter your Personal Identification Number (PIN). This ensures that only you can operate your account.

Easy to use

Just insert your card and follow the prompts. If you make a mistake, just press the 'clear' or 'cancel' buttons and start again.

Link accounts

Pay off your credit card quickly and easily at ATMs when you link your accounts.

Overseas access

There are also more than 900,000 ATMs which will accept your card overseas through the MasterCard Cirrus and Visa Plus networks. Just look for the MasterCard Cirrus or Visa Plus logos on ATMs. Download our Accessing your Accounts Overseas brochure for more information.

Audio assistance

Selected ATMs also have audio assistance for the visually impaired.

Lost your card?

From within Australia, call 13 2221, 24 hours a day, 7 days a week.

Overseas customers should call +61 13 2221 or our 24 hour help desk on +61 2 9999 3283.

 

Important information

• The advice on this website has been prepared without considering your objectives, financial situation or needs, Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Please view our Financial Services Guide
• Terms and conditions for Electronic Banking are available here or from any branch of the Commonwealth Bank
• Access fees apply to all transactions (including balance enquiries) using non-Commonwealth Bank ATMs here and overseas and EFTPOS transactions overseas